Privacy policy

1. Introduction

This Privacy Policy explains how Osakuma SAS (“Osakuma Clothing”, “we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or purchase our products.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.

By visiting our site and/or purchasing something from us, you agree to the practices described in this Privacy Policy.

 

 

2. Information We Collect

When you interact with our site, we may collect the following information:

  • Personal information: name, email, phone number, billing and shipping address.

  • Payment details: processed securely through third-party providers (we do not store full credit card information).

  • Order details: products purchased, order history, returns.

  • Technical information: IP address, browser type, device information, cookies, and usage data.

 

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your purchase (confirmation, delivery, support).

  • Improve our website and services.

  • Comply with legal obligations (accounting, tax, fraud prevention).

  • Send marketing communications (only if you have opted in).

 

 

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Contract performance: to process your order.

  • Legal obligation: to comply with accounting, tax, and consumer protection laws.

  • Consent: for marketing communications and cookies.

  • Legitimate interest: to improve our website and prevent fraud.

 

 

5. Sharing of Information

We do not sell your personal data.
 We may share your information with:

  • Service providers: Shopify (store hosting), Printful/Printify (production and fulfillment), payment processors, delivery carriers.

  • Legal authorities: if required to comply with law or protect our rights.

 

 

6. International Data Transfers

As a French company, we primarily process data in the EU. Some of our service providers (such as Shopify and Printful) may transfer data outside the EU, including to the United States. These transfers are protected by appropriate safeguards (e.g. Standard Contractual Clauses).

 

 

7. Data Retention

We keep your personal data only as long as necessary for the purposes listed above:

  • Order and billing information: retained for the period required by French law (usually 6–10 years).

  • Marketing data: retained until you unsubscribe.

  • Technical data (cookies/logs): retention varies (see Section 10).

 

 

8. Your Rights (EU/EEA Customers)

Under GDPR, you have the following rights:

  • Right of access: request a copy of your data.

  • Right to rectification: correct inaccurate data.

  • Right to erasure: request deletion of your data (except when legally required).

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing (including marketing).

  • Right to withdraw consent at any time.

To exercise your rights, contact us at [insert support email].

 

 

9. Your Rights (Non-EU Customers)

For customers outside the EU (including USA/Canada), we provide similar rights:

  • You may request access, correction, or deletion of your personal data.

  • You may opt out of marketing communications at any time.

 

 

10. Cookies

Our site uses cookies and similar technologies to:

  • Enable basic website functionality.

  • Analyze traffic and improve performance.

  • Personalize your shopping experience.

You can manage or disable cookies in your browser settings.

 

 

11. Security

We take reasonable measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

 

 

12. Children’s Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal data from them.

 

 

13. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

 

 

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
 📧 contact@osakumaclothing.com
 🏢 Osakuma – 60 rue François 1er - 75008 Paris